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Quick facts

IATA code:

MH

Aeroflot.png

ICAO code:

MAS

Alliance:

One World

Established:

1 May 1947 (As Malayan Airlines)

Base airport (s)

Kuala Lumpur International Airport 🛫

Airline Chronological History

  • During the early years of Malaysian aviation, there were operating services between Singapore, Kuala Lumpur and Penang, provided by Wearne's Air Service. The flights commenced as a thrice weekly flight between Singapore and Penang. The first flight, using an 8-seater de Havilland DH.89A Dragon Rapide took place on 28 June 1937.

    This inaugural flight departed Singapore from the then brand-new Kallang Airport, which had just opened earlier in the same month on 12 June. Later, a second DH.89A enabled the expansion to daily services as well as the addition of Ipoh as a destination. During World War II, WAS services ceased after the Japanese occupation of Malaya and Singapore in 1941.

    On 28 June 1937, the first flight of Wearne's Air Services between Singapore, Kuala Lumpur and Penang started, with a twin-engine De Havilland DH.89A Dragon Rapide, named "Governor Raffles". (Photo:oneshift.com)
    On 28 June 1937, the first flight of Wearne's Air Services between Singapore, Kuala Lumpur and Penang started, with a twin-engine De Havilland DH.89A Dragon Rapide, named "Governor Raffles". (Photo:oneshift.com)


    An initiative by the Alfred Holt's Liverpool-based Ocean Steamship Company, in partnership with the Straits Steamship Company and Imperial Airways, resulted in the incorporation of "Malayan Airways Limited" (MAL) in Singapore on 12 October 1937, but the first paying passengers were not welcomed on board until in 1947, some 10 years later. After the war, MAL was restructured to include just the partnership of Straits Steamship and Ocean Steamship. The airline's first flight was a charter flight from the British Straits Settlement of Singapore to Kuala Lumpur, on 2 April 1947, using an Airspeed Consul twin-engined aircraft. This inaugural flight on the "Raja Udang", with only five passengers. Weekly scheduled flights quickly followed from Singapore to Kuala Lumpur, Ipoh and Penang from 1 May 1947 with the same aircraft type.

    After 10 years, on 2 April 1947, an Airspeed Consul from Malayan Airways, the predecessor of today's airline, made the inaugural flight from Singapore to Kuala Lumpur. (Photo:aviadejavu.ru)
    After 10 years, on 2 April 1947, an Airspeed Consul from Malayan Airways, the predecessor of today's airline, made the inaugural flight from Singapore to Kuala Lumpur. (Photo:aviadejavu.ru)

  • The airline continued to expand during the rest of the 1940s and 1950s, as other British Commonwealth airlines, such as BOAC and Qantas Empire Airways, provided technical assistance, as well as assistance in joining the IATA. By 1955, Malayan Airways' fleet had grown to include a large number of Douglas DC-3s. Other aircraft operated in the first two decades included the Douglas DC-4 Skymaster, the Vickers Viscount, the Lockheed L-1049 Super Constellation, the de Havilland Comet 4 and the Fokker F27.

    DC-3 planes were incorporttaed at the end of the 1940's as Malayan Airways expanded. (Photo:simpleflying.com)
    DC-3 planes were incorporttaed at the end of the 1940's as Malayan Airways expanded. (Photo:simpleflying.com)
    Douglas DC-4 Skymaster operated from 1946, and helped with increased capacity. (Photo:airliners.net)
    Douglas DC-4 Skymaster operated from 1946, and helped with increased capacity. (Photo:airliners.net)
    In 1959 it operated the Vickers Viscount aircraft. (Photo:vickersviscount.net)
    In 1959 it operated the Vickers Viscount aircraft. (Photo:vickersviscount.net)

    Over the next few years, the airline expanded rapidly, boosted by post-war air travel demand when flying became more than a privilege for the rich and famous. By April 1960, the airline was operating Douglas DC-3s, Super Constellations and Viscounts on new routes from Singapore to Hong Kong, and from Kuala Lumpur to Bangkok via Penang. With the delivery of an 84-seat Bristol Britannia in 1960, the airline launched its first long-haul international flight, to Hong Kong.

    From 1960, the Bristol Britannia joined the fleet and opened up new non-stop routes to Hong Kong. (Photo:pinterest.co.uk)
    From 1960, the Bristol Britannia joined the fleet and opened up new non-stop routes to Hong Kong. (Photo:pinterest.co.uk)

    When Malaya, Singapore, Sabah and Sarawak formed the Federation of Malaysia in 1963, the airline's name was changed, from "Malayan Airways" to "Malaysian Airways" (though still abbreviated to MAL). MAL also took over Borneo Airways. In 1966, following Singapore's separation from the federation, the airline's name was changed again, to Malaysia-Singapore Airlines (MSA). The next year saw a rapid expansion in the airline's fleet and routes, including the purchase of MSA's first Boeing aircraft: the Boeing 707s. Boeing 737s were added to the fleet soon afterwards.

    New livery, in 1966, after Singapore's separation from the federation, the airline's name was changed to Malaysia-Singapore Airlines (MSA). (Photo:Wikimedia.org)
    New livery, in 1966, after Singapore's separation from the federation, the airline's name was changed to Malaysia-Singapore Airlines (MSA). (Photo:Wikimedia.org)
    The Boeing 707 were added from 1958 to the MSA, and remained in service til 1980. (Photo:airliners.net)
    The Boeing 707 were added from 1958 to the MSA, and remained in service til 1980. (Photo:airliners.net)
    Afterwards, in 1965 the Boeing 737-100 was introduced for short haul flights. (Photo:airlinefan.com)
    Afterwards, in 1965 the Boeing 737-100 was introduced for short haul flights. (Photo:airlinefan.com)

    The differing needs of the two shareholders, however, led to the break-up of the airline just 6 years later. The Singapore government preferred to develop the airline's international routes, while the Malaysian government had no choice but to develop the domestic network first before going regional and eventually international. MSA ceased operations in 1972, with its assets split between two new airlines; Malaysian Airline System (MAS), and Singapore Airlines. With the Singapore government determined to develop its airlines' international routes, it took the entire fleet of seven Boeing 707s and five Boeing 737s, which would allow it to continue servicing its regional and long-haul international routes. Since most of MSA's international routes were flown out of Singapore, the majority of international routes were in the hands of Singapore Airlines.


    MAS took all domestic routes within Malaysia and international routes out of that country, as well as the remaining fleet of Fokker F27's. It began flights on 1 October 1972 and soon expanded, including introducing flights from Kuala Lumpur to London. In that year, MAS operated flights to more than 34 regional destinations and six international services. In 1976, after receiving its DC-10-30 aircraft, MAS scheduled flights to Europe, with initial flights from Kuala Lumpur to Amsterdam, Paris and Frankfurt.

    In 1972, MAS (Malaysia Airlines System) was born and soon after in 1976 it expanded new services with DC-10 to Europe. (Photo:airliners.net)
    In 1972, MAS (Malaysia Airlines System) was born and soon after in 1976 it expanded new services with DC-10 to Europe. (Photo:airliners.net)

    An economic boom in Malaysia during the 1980s spurred growth of MAS. By the end of the decade, MAS was flying to 47 overseas destinations, including eight European destinations, seven Oceanian destinations, and United States destinations of Los Angeles and Honolulu. In 1993, MAS reached South America when the airline received its Boeing 747 aircraft. MAS became the first airline in Southeast Asia to serve South America via its flights to Buenos Aires, Argentina. Malaysia Airlines also flew to Mexico City between 1994 and 1998.

    A boom in traffic to Malaysia, helped the airline launch new routes, new aircraft like the Boeing 747-200 and expand dramatically during the 1980-1990. (Photo:airliners.net)
    A boom in traffic to Malaysia, helped the airline launch new routes, new aircraft like the Boeing 747-200 and expand dramatically during the 1980-1990. (Photo:airliners.net)


    Prior to the Asian Financial Crisis in 1997, the airline suffered losses of as much as RM 260 million. The airline then introduced measures to bring its P&L back into the black. It received new Boeing 777-200 in 1997, which helped to retire older types, such as the DC-10 and B747-200. However, the airline plunged into further losses in the following year. With these losses, the airline cut many unprofitable routes, such as Brussels, Darwin, Madrid, Munich and Vancouver. The airline recovered from its losses the following year, achieving its then-highest profit. The Malaysian government then appointed Idris Jala as the new CEO of MAS on 1 December 2005, to execute changes in operations and corporate culture.

    The Boeing 737 was used to standardise all short and domestic operations as the airline suffered losses in the 1990's. (Photo: Airplane-Pictures.net)
    The Boeing 737 was used to standardise all short and domestic operations as the airline suffered losses in the 1990's. (Photo: Airplane-Pictures.net)
    In 1997, Malaysia Airlines took delivery of the B777-200. (Photo:http://enacademic.com)
    In 1997, Malaysia Airlines took delivery of the B777-200. (Photo:http://enacademic.com)


    Under the new leadership, MAS launched its Business Turnaround Plan in 2006. Under the various initiatives, launched together with the Business Turnaround Plan, Malaysia Airlines switched from losses to profitability between 2006 and 2007. Apart from that, Malaysia Airlines also rescheduled all of its flight timings and changed its operations model from point-to-point services to hub and spoke services. MAS then pushed for new aircraft purchases, using its cash surplus to eventually purchase new narrow-body and wide-body aircraft. Boeing 737-800 were introduced from 2009 on short-haul routes.

     The Boeing 737-800 were introduced from 2009 on short-haul routes and replaced older -400 models. (Photo: planespotters.net)
    The Boeing 737-800 were introduced from 2009 on short-haul routes and replaced older -400 models. (Photo: planespotters.net)

    MAS announced the purchase of 15 new Airbus A330 aircraft, with options for another 10. Expected to be delivered between 2011 and 2016, they were intended to operate on medium-haul routes to eastern Asia, Australia, and the Middle East.

    The airline also planned to operate the Airbus A380, which were then introduced into service in June 2012, on long-haul routes, the A330s (introduced new version from 2011) on medium-haul routes,

    The A330, was the ideal aircraft to replace the medium-long haul fleet during the turn of the century. (Photo:parhlo.com)
    The A330, was the ideal aircraft to replace the medium-long haul fleet during the turn of the century. (Photo:parhlo.com)
    The first A380 was delivered in June 2012 to Malaysia Airlines showing a special livery only for this type of plane. (Photo;planepictures.net)
    The first A380 was delivered in June 2012 to Malaysia Airlines showing a special livery only for this type of plane. (Photo;planepictures.net)

    MAS recorded a net loss in 2011, which was the largest in its company history, due to rising fuel costs and mismanagement. A major restructuring saw the appointment of a new CEO, Ahmad Jauhari Yahya, in September 2011. One of the first initiatives to stop the losses was a rationalisation of the network. The company suspended services to Surabaya, Karachi, Dubai, Dammam and Johannesburg. The airline struggled to cut costs in order to compete with a wave of new, low-cost carriers in the region. On 1 February 2013, Malaysia Airlines became a member of the Oneworld alliance.


    On the 8th March 2014, the airline was unfortunate to lose a Boeing 777- 200ER en-route from Kuala Lumpur to Beijing. The flight MH370, disappeared over the Indian Ocean with no communication. Until to this date, the reasons of the crash remain unknown. This created a negative image for the airline and further losses accumulated after the disaster. The company's stock, as a consequence, went down as much as 20% following the disappearance of Flight 370, and after had fallen 80% over the previous five years.


    In August 2014, disaster struck again, with the shooting of an air to air missile that mistakenly hit Malaysian Airlines flight MH17 as an enemy fighter jet. The Boeing 777-200 was en-route from Amsterdam to Kuala Lumpur. Media reported that some flights were largely empty and that the airline had slashed prices well below competitors on several key routes to build up customer confidence. On 8 August, trading in the company's stock was temporarily suspended when Khazanah Nasional, the majority shareholder (69.37%) and a Malaysian staterun investment arm, requested that MAS' Board of Directors undertake a selective capital reduction exercise. On 29 August, Khazanah released a report, Rebuilding a National Icon: The MAS Recovery Plan, which outlines their plan for the restructuring of MAS and the process of completing the takeover.

    In March 2014, the airline lost a B777-200ER on a mysterious crash which still, is unsolved. (Photo:wikipedia.org)
    In March 2014, the airline lost a B777-200ER on a mysterious crash which still, is unsolved. (Photo:wikipedia.org)
    In August 2014, disaster struck again, another B777-200 was shot down in the Ukraine, confusing it with a fighter jet. (Photo:cnn.com)
    In August 2014, disaster struck again, another B777-200 was shot down in the Ukraine, confusing it with a fighter jet. (Photo:cnn.com)


    In May 2015, it was announced that the airline will be transferred to a newly founded "Malaysia Airlines Berhad" (MAB) by 1 September 2015, with rebranding of the airline also commencing that day. The new company would see a heavily reduced workforce and adjusted route network with focus on Asia. Also Malaysia Airlines would put some of its Airbus A380s up for sale. Four months later, MAB announced that they will add four new Airbus A350-900, to arrive from the end of 2017 and throughout 2018.

  • MAB announced that it is set to undergo a brand overhaul involving a new name, logo and livery for its aircraft. Deliveries of the Boeing 737 Max-8 aircraft on order, were put on hold following the review of Boeing for this airliner type. They were intended to replace some of the Boeing 737-800s currently in service, but did not arrive till later in 2023.


    In April 2017, a major milestone in the airline’s transformation was the introduction of advanced safety initiatives, including becoming the first airline to adopt global satellite tracking technology for real-time aircraft monitoring. This move was a direct response to the legacy of the Malaysia Airlines Flight 370 disappearance and was aimed at restoring trust and positioning the airline as a leader in safety innovation. At the same time, Malaysia Airlines began renewing its long-haul fleet, more A350-900 aircraft in November 2017, replacing the ageing Boeing 777-200ER fleet and establishing a new flagship for intercontinental routes.

    Under a new management, the "new" Malaysia Airlines become stronger and ready for future growth. It took new Airbus A350-900 in November 2017. (Photo:Airplane-Pictures.net)
    Under a new management, the "new" Malaysia Airlines become stronger and ready for future growth. It took new Airbus A350-900 in November 2017. (Photo:Airplane-Pictures.net)

    The airline also supplemented its capacity that year by leasing six Airbus A330-200 aircraft, primarily to support medium- and long-haul routes during a period of fleet transition. These acquisitions marked the beginning of a broader fleet modernisation strategy that would continue into the 2020s.


    Between 2018 and 2019, Malaysia Airlines focused on stabilisation and incremental improvements. The A350 fleet became fully operational, particularly on key long-haul routes such as London, reinforcing the airline’s presence in Europe. The airline also rebranded its First Class product into “Business Suite” in 2018, aligning its premium offering with evolving market demand and cost structures. During this period, the airline continued refining its route network, prioritising profitability over rapid expansion.


    The outbreak of the COVID-19 pandemic in 2020 marked a significant disruption, as global travel restrictions forced Malaysia Airlines to drastically reduce operations. Like many carriers, it shifted focus toward cargo operations and repatriation flights, while accelerating internal restructuring. Although specific route expansions paused during this period, the airline used the crisis to streamline operations, renegotiate costs, and prepare for post-pandemic recovery.

    From 2022 onward, Malaysia Airlines entered a renewed growth phase. A critical development was the announcement of a major fleet renewal programme, including the acquisition of 20 Airbus A330-900 aircraft to replace older A330 models and improve fuel efficiency and passenger experience. Deliveries of the A330neo began in 2024, with the aircraft deployed on routes such as Melbourne, signalling a shift toward more modern and efficient long-haul operations.

    Malaysia Airlines introduced the Boeing 737-8 MAX in November 2023. The first aircraft, was delivered on 16 November 2023 and arrived in Kuala Lumpur shortly thereafter, configured in a two-class layout, featuring both Business Class and Economy Class cabins, with updated interiors designed to align with the carrier’s premium service standards.

    The Boeing 737 Max-8 joined Malaysia Airlines in November 2023 . (Photo: Planespotters.net) 
    The Boeing 737 Max-8 joined Malaysia Airlines in November 2023 . (Photo: Planespotters.net) 
    One year later in November 2024, wide bodied new Airbus A330-900 replaced older models and opened up new markets for the airline. (Photo: planespotters.net)
    One year later in November 2024, wide bodied new Airbus A330-900 replaced older models and opened up new markets for the airline. (Photo: planespotters.net)

    In parallel, the airline explored further expansion of its long-haul fleet by seeking additional A350 aircraft due to increasing demand with one more unit arriving in November 2023. On the narrow-body side, Malaysia Airlines also committed to acquiring Boeing 737 MAX aircraft, including both the 737 MAX 8 and MAX 10 variants, to modernise its regional fleet and increase capacity across Southeast Asia and Asia-Pacific markets.


    Network expansion became more visible from 2024 to 2026. One of the most significant milestones was the return of direct flights between Kuala Lumpur and Paris in 2025, marking the airline’s re-entry into a major European destination after nearly a decade. This route, operated by the A350-900, represented a strategic effort to rebuild its European footprint and reconnect Malaysia with key global markets. Alongside Paris, London remained a core long-haul destination with multiple daily flights, reinforcing the airline’s presence in Europe.

    Malaysia Airlines launched its inaugural direct flight from Kuala Lumpur (KUL) to Paris (CDG) on March 22, 2025, returning after nearly a decade, using it's latest Airbus A350-900. (Photo: planespotters.net)
    Malaysia Airlines launched its inaugural direct flight from Kuala Lumpur (KUL) to Paris (CDG) on March 22, 2025, returning after nearly a decade, using it's latest Airbus A350-900. (Photo: planespotters.net)

    Regionally, Malaysia Airlines strengthened its network across Asia and Australia. The airline increased frequencies on routes to destinations such as Brisbane, Manila, and Colombo, responding to growing tourism and business demand.

    It also expanded its East Asian footprint and introduced additional services across Southeast Asia, including routes such as Kota Kinabalu–Singapore, reflecting a dual strategy of strengthening both domestic connectivity and regional hubs.


    In 2026, further network growth included the addition of increased frequencies on routes like Doha, where the airline introduced a third daily service.


    Looking toward the future, Malaysia Airlines’ plans indicate continued expansion and modernisation. The airline aims to grow its fleet significantly, targeting over 100 aircraft by the mid-2030s, supported by ongoing deliveries of A330neo and Boeing 737 MAX aircraft.


    In terms of network development, Malaysia Airlines is expected to continue rebuilding its long-haul presence, particularly in Europe and potentially other underserved markets, with a strategy focused on Kuala Lumpur as a central transit point. At the same time, improvements in onboard products, digital services, and sustainability initiatives are likely to remain key priorities as the airline competes with both full-service and low-cost carriers in a rapidly evolving aviation landscape.


    Despite the rough times the airline has gone through in the two last decades, now it's set for a bright future. It's legendary hospitality service and friendliness of its staff is always been one of the highlights of Malaysia Airlines, being amongst the top 10 airlines in service and professionalism around the world.

    It's legendary hospitality service and friendliness of its staff is always been one of the highlights of Malaysia Airlines. (Photo: Malaysiaairlines.com)
    It's legendary hospitality service and friendliness of its staff is always been one of the highlights of Malaysia Airlines. (Photo: Malaysiaairlines.com)

Airline Factual Information

  • Malaysia Airlines has it's hub located in Kuala Lumpur International Airport (KLIA) from where it flies all it's direct services. It also has a big presence at Penang, the second largest city. Domestically it flies to 16 destinations including the popular holiday resort of Lang Kawi.

    Internationally, it's flying to over 60 destinations with new routes planned for the coming years as it finds itself in the middle of an expansion plan. The airline is part of the OneWorld alliance, and has several agreements to reach many more destinations with a transit stop. In addition due to the high number of pilgrims and workers abroad it has flights to Saudi Arabia and the United Arab Emirates, which it operates in code-share with Qatar Airways and SAUDIA.


    The airline flies to the following destinations*:

    Region 🗺️

    Destinations 🌍🌎🌏

    Domestic

    Malaysia: Alor Setar, Bintulu, Johor Bahru, Kota Bharu, Kota Kinabalu, Kuala Lumpur, Kuala Terengganu, Kuantan, Kuching, Labuan, Langkawi, Miri, Penang, Sandakan, Sibu, Tawau

    East Asia

    China: Beijing, Chengdu, Guangzhou, Shanghai, Xiamen • Hong Kong: Hong Kong • Japan: Osaka, Tokyo • South Korea: Seoul • Taiwan: Taipei

    Southeast Asia

    Cambodia: Phnom Penh • Indonesia: Balikpapan, Denpasar, Jakarta, Makassar, Medan, Pekanbaru, Surabaya, Yogyakarta • Myanmar: Yangon • Philippines: Manila • Singapore: Singapore • Thailand: Bangkok, Chiang Mai, Phuket • Vietnam: Da Nang, Hanoi, Ho Chi Minh City

    South Asia

    Bangladesh: Dhaka • India: Ahmedabad, Amritsar, Bengaluru, Chennai, Delhi, Hyderabad, Kochi, Kolkata, Mumbai, Thiruvananthapuram • Maldives: Malé • Nepal: Kathmandu • Sri Lanka: Colombo

    Oceania

    Australia: Adelaide, Melbourne, Perth, Sydney • New Zealand: Auckland

    Middle East

    Qatar: Doha • Saudi Arabia: Jeddah, Medina

    Europe

    United Kingdom: London • France: Paris

    Updated April 2026

  • The airline has gone through an extensive modernization programme to bring up to date it's fleet and introduce new technologies, like aircraft GPS detection systems and WIFI for its passengers. The fleet now stands at 86 units, comprising both Airbus for long haul operations and Boeing for short haul operations. It has new Airbus A350-900 and A330-900 on order as well as Boeing 737-8/10Max.


    Its also worth to note, that the airline operates aircraft under its subsidiary airline Firefly with ATR-72-500 and Boeing 737-800.


    The fleet* operated by Malaysia Airlines consists of the following aircraft:

    Aircraft Type

    In Service

    On Order

    Configuration (F, C, P, Y)

    Boeing 737-800

    40

    (C) 2-2 / (Y) 3-3

    Boeing 737 MAX 8

    5

    20

    (C) 2-2 / (Y) 3-3

    Airbus A330-200

    3

    (C) 1-2-1 / (Y) 2-4-2

    Airbus A330-300

    15

    (C) 1-2-1 / (Y) 2-4-2

    Airbus A330-900 (A330neo)

    10

    30

    (C) 1-2-1 / (Y) 2-4-2

    Airbus A350-900

    7

    3

    (F) 1-2-1 / (C) 1-2-1 / (Y) 3-3-3

    Updated April 2026

    (Configuration: F = First Class, C = Business Class, P = Premium Economy , Y = Economy)

Reviews and comments ⭐

What Stands Out 😀👍

Needs Improvement 🫤👎

Warm Hospitality: Passengers frequently praise the "Malaysian Hospitality," noting that cabin crew are genuinely friendly, attentive, and often address travelers by name.

👎 Aging Fleet Issues: Many reviews highlight that older aircraft, particularly the A330-300s, feel "tired" with dated interiors, broken seatbelts, or worn-out blankets.

Exceptional Signature Catering: The airline's signature satay service remains a major highlight, with many travelers describing the food as flavorful, high-quality, and plentiful.

👎 Inconsistent Ground Service: Travelers often report a stark contrast between the friendly crew in the air and "rude" or "unhelpful" ground staff at check-in counters.

Efficient Hub Experience: Despite some crowds, the Kuala Lumpur International Airport (KLIA) hub and its "Golden Lounges" are generally well-regarded for their amenities and smooth transit processes.

👎 Technical & Booking Glitches: Passengers have noted frequent issues with the mobile app and website, including bugs during the booking process and difficulties with the Enrich loyalty program.

Cleanliness & Comfort: Newer aircraft like the A350-900 receive high marks for being spotless, spacious, and providing a quiet, comfortable environment for long-haul flights.

👎 Handling of Delays & Luggage: Negative feedback often centers on poor communication during flight delays, lost baggage retrieval difficulties, and slow refund processing.

Competitive Pricing: Many flyers feel that the airline provides a high-standard "four-star" experience that offers better value for money than several major regional competitors.

👎 Lack of Pricing Transparency: Some passengers have complained about unexpected excess baggage charges and a lack of clear, displayed price lists at airport counters.

*Reviews are collected from independent sites and compelled by the most representative reviews and comments. Planet Airlines Ltd remains impartial to any airlines.

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