Terms of Use

About:

Planet Airlines provides email updates, newsletters and other digital communications containing alerts on travel related articles and publications in reference to featured destinations but not limited to those featured on the website. We also search for cheap flights, hotels and travel-related deals, as well as factual news and inspiration.
Any subscription or sign up to the website is subject to your acceptance of these Terms and our Privacy Policy.


Please read these Terms of Use carefully before using the https://www.planetairlines.net website. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Our site contains  links to  third party web sites or services that are not owned or controlled by Planet Airlines Ltd. Our website, Planetairlines.net has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Planet Airlines Ltd shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.


Accuracy of information:
While we shall try our best to ensure that all information on the site is accurate, we cannot guarantee that all information will be accurate and up-to-date at all times. The site contains a large amount of data, and information is likely to be out of date as time moves forward. For example, changes in transport routes, times and services provided by third parties mentioned on the site. 
We therefore do not accept any liability for error or omission with regards to content of the Site. Should you find any inaccurate information on the Site, please inform us at info@planetairlines.net and we shall correct it as soon as possible or update information if necessary. All data collected and displayed on the website is for information purposes and general enquiries from the public who can access the information freely. Planet Airlines Ltd do not sell travel products and/or services. We provide you with information's that lead to third party companies offering travel deals and/or services and link you to their web pages. We therefore bear absolutely no responsibility for its correctness neither we are responsible for their service, products or site content. The information posted by PLanetairlines.net is valid at the time of publication. All destinations are visited in person and documented for information purposes. All content and media is subject to copyright laws (unless stated otherwise) and may not be reproduced in any form without express written consent of the author.


On this website you will find lots of links to third parties. We cannot guarantee the accuracy or reliability of this material and hereby disclaim any responsibility for error, omission or inaccuracy in the material or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within third parties websites.
We also cannot accept responsibility for any failure, or alleged failure in the delivery of the services referred to herein, or in the event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. We have no responsibility or are liable if services (for example, flights or Hotels) are cancelled via the booking agent, which our link was posted to promote such services. You are advised to check with the agent/establishment concerned.
We accept no responsibility for the content of any Site to which a link from this Site exists. Such links are provided for your convenience, information and referral. 


Intellectual Property Rights:
Unless otherwise stated, all written content on this site is owned by Planet Airlines Ltd and/or our affiliates or licensors. We are protected by copyright, trademark, and other intellectual property laws. The Site is provided solely for personal non-commercial use. You may not use the Site or the materials available on the Site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, you may not modify, copy, reproduce, republish, upload, post, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Site without prior permission. You may, however, download, print, and/or share one copy of individual pages of the Site for non-commercial use, provided that you keep intact all copyright and other proprietary notices.


Our contract with you, the member:

Our acceptance of your registration for our digital subscription on the Website will take place when we email you to accept it together with your activation of the membership account, at which point a contract will come into existence between you and us.

The Website is available worldwide and its content is aimed at those who travel regularly or occasionally, with the interest to further expand destination knowledge and gain more information about travel places, itineraries, highlights, tips, recommendations, travel alerts and general information about the destinations, which are contained but not limited, on the site.


The Website:

It is free to view our online platform, the website. Details of the information you can expect to receive can be found on the Website.

You can upgrade to get personalised, general and exclusive deals to our User Membership at any time and the information you can expect to receive can be found on the Website.
You cannot book flights via our Website directly, this can only be done via the links provided in the notifications. We provide the information on the flight deals available in our email updates, newsletters or through our Website, but any contract that you enter into with an airline or agent is between you and that airline or agent and at no time will a contract be entered into between you and us in regards to those flights or services. Services mentioned on the Website are not affiliated with us directly and any contract that you enter into with a service mentioned either in our email updates, newsletter is between you and that business and at no time will a contract be entered into between you and us in regards to those flights or services.


Providing the service:

By purchasing the Subscription Membership you are entering into a contract with us whereby we will provide you with a digital subscription to receive and access our premium services and content for the period as set out on the registration form ("Term”). At the end of each Term, the Term will automatically renew for a Term of the same duration until you or we end the contract. See Clause 9. As a Subscriber you agree that you will only use our services as a private consumer, in a non-commercial capacity for your own personal benefit.

If our supply of our email updates, newsletter, the Website, is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for the period that the Website could not be used.


We may have to suspend our email updates, newsletter or the use of the Website to deal with technical problems or make minor technical changes; update our emails, Website to reflect changes in relevant laws and regulatory requirements, or make changes to our emails , the Website.

If this happens we will aim to contact you in advance to tell you we will be suspending supply of our services, unless the problem is urgent or an emergency. If we have to suspend the services for longer than 30 consecutive days in any Term for Subscribed Members, we will adjust the price so that you do not pay for the services whilst it is suspended. You may contact us to end the contract if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 90 consecutive days, and we will refund any sums you have paid to us in advance for the Subscription Membership in respect of the period affected.


We use our best endeavours to ensure that the information we provide is as accurate as possible by searching online airfare matrix systems and by monitoring the internet for the best flight deals but we are reliant on those resources and therefore please be aware of the following:

We cannot guarantee that the deals provided by us are as good as, or better than, offers made directly by airlines or by other third parties.

We provide information on a wide range of service providers but there may be other direct or third-party service providers available on the market which may be more appropriate or suitable for you than those identified by us.

Any links to third-party websites that we provide are provided for your interest and convenience only. These websites are owned and operated by third parties over whom we do not have control. We do not endorse, recommend or accept responsibility for such third parties or their services, their websites or for any information, opinions or views given or advice provided by such third parties (whether on their websites or otherwise).

We are only providing information on the deals and offers available but none of the information we provide in our emails, amounts to a recommendation or endorsement by us in respect of such service providers. The information we provide is for general information purposes only, and should not be relied upon by you, and is provided so that you can select services that you feel are most appropriate to meet your needs.


The information and descriptions of deals offered by third parties that we provide may not represent the complete descriptions of all the features and terms and conditions of those deals. You must ensure that you carefully read all the features and terms and conditions (including those contained on a service provider’s website) of any deal or service before applying for it.

For personalised offers, you will have the option to contact us in regards to a tailored experience in which we search a specific deal or package for you. This service is only available for those users who are active Subscribers of the website. The communication channels we will use might also include social media, previous agreement by both parties for the personalised offers.


Membership Account Registration

To register and create a membership account on Planetairlines.net, you must provide a valid email address, a username, and a password. It is a requirement for the user of the Website that all the information you provide on the Website is correct, current, and complete. To access the deals delivered to your email address will need to pay a subscription payment which is recurring or a one time payment. 
Note, all payments are processed by third parties. Planetairlines.net does not store or has access to your payment details. Recurring Payments are taken by Stripe ®. Prices are shown in (GBP) British Pounds. We use the abbreviation "GNL Subscription" for you to easily identify our payments on your bank statement.

You agree that all information you provide to register with this Website, is accurate and correct. The use of any features on the Website is governed by our Privacy Policy at Planetairlines.net/privacy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.

 

When you register on Planetairlines.net, you agree to use the site for your own personal use and not for commercial use.
 

You, the user, are fully responsible for any and all activities that occur on your account and you are responsible for keeping your login details confidential and secure. 
You agree not to disclose these details to any other person or entity and immediately notify us at info@planetairlines.net if you believe someone has used or is using your account without your permission or if your account has been subject to any other breach of security. 

We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time and at our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms. 
 

Subscriptions and payments:

The costs of the Membership will be as set out on the Website. If you sign up for our Membership, you agree to pay the subscription price for the digital subscription, which is valid at the time of payment, for a minimum duration of one month (30 days) and a maximum of 6 months (180 days).

The charge for each subsequent renewal/Term will be as set out on the Website, the renewal will be always set at the same price, regardless if we increase the fee on our website for new members.

We may offer new subscribers an initial discount of the Subscription Membership as part of their digital subscription. In such cases, users will be notified by email of their term and access plan. At the end of the discount period, you may either cancel your digital Subscription Membership or we will begin to take payment for your Subscription Membership at the full price that you chose at the beginning.


In order to become a member and receive the deals you need to complete the membership subscription form. When we receive the form, we will forward you the payment link and the welcome email. Once you have completed the payment you will receive another email informing you, regarding your payment type membership and your membership activation.

All purchases will appear with the acronym "GNL Subscription", to guarantee privacy to the user. All purchases are final and non-refundable. However, you may cancel your subscription at any time by accessing https://www.planetairlines.net/cancel. This would be notified by email when the recurring payments have been successfully cancelled.

You are entitled to cancel any subscription, for any reason and at any time, thereby ensuring that you will not be billed again for that subscription. 

 

Payment forms and refunds: 
We accept major credit cards, debit cards and American Express cards worldwide. Payments are taken by Stripe® and are displayed in GBP British Pounds. It is also possible to use Discover cards and Union Pay cards depending on the location and financial institution agreement of the card. We recommend to use however, Visa or Mastercard.


It is also possible to pay for a one time access to the site, with payment providers such as Wise, One time payments (Via Stripe) or Alipay. These applications work independently to our website. For these payments we request users to select their desired pay method and send us an email to info@planetairlines.net for the next steps to complete access as a member. 

 

Prices and coupons: 

At times, we may offer discounts and promotions to users. These discounts and coupons are issued in partnership with our payment host provider and reserve the right to withdraw these discounts or coupons at any time without prior notice. Discounts and promotions may include free subscriptions to the website, extension of recurring payments to give extra months of service at no extra cost, 1 month or more free subscription or discounts for one or multiple months.
All users, independently of full, partial or free subscription, must complete the subscription process in order to access all content of the website.  

Coupons are only valid for new users unless stated in the individual coupon below.

 

At present we have the following active coupons with their respective conditions:

 

Lock Price Benefit: Subscribing to the site comes with the "lock price" benefit which means the user will pay the same amount every month, irrespective if the price goes up. This amount will be specified on the payment page at the beginning of payment. All recurring payments made by the user thereafter will be the same, as long as the user maintains the current subscription. If the user cancels the subscription and wants to re-subscribe again, the price may have changed, since the first membership.
User's are responsible for their own payments and correct card details. If the card expires, is lost or stolen and does not update/notify us with new payment information, Planetairlines.net reserves the right to suspend or cancel the membership of the user, prior email notification warning, on the date that the miss-payment occurs.


New user discount: 30% reduction on the monthly plan is offered on the first month for those who pay for a new subscription on our website. 30% discount is only offered on the first month, which is priced at £7.49, after the reduction, the new price will be £5.24 for the first month. After, the price will revert to the normal monthly price set in the initial agreement of £7.49. 

 

Promotions: From time to time we may launch promotions and discounts. We reserve the right to withdraw such promotions for any given reason without notice or modifying these terms.  Currently we have the following promotions active:

(None at present)


Refunds:

Refunds may also be offered for any users who pay twice on the same day, due to error or mistake. This can be requested in writing to info@planetairlines.net , explaining the reasons to have paid twice. Refunds are subject to consideration. Extension times can be offered instead in order to give the users the full time, of any payments they have made to the website. Any refund due will be refunded via the original method of payment. You are responsible for informing us immediately if your original method of payment is no longer available (for example, if you paid with a credit or debit card and such card has expired) and for providing an appropriate alternative method of payment. You are responsible for any problems or costs caused by the unavailability of your original method of payment or by an alternative method of payment that you have provided to us.


Recurring payments:

Subscription Memberships will automatically renew for a further Term at the end of a Term. If you do not wish for the membership to renew you can cancel future billing in the Subscription tab on the website or contact us at least 24 hours prior to the expiry of the Term to inform us that you do not wish to renew at info@planetairlines.net.


Recurring payments are automatically generated by the system when the user subscribes to the site. It is the user's responsibility to ensure they have enough funds to cover the next payment. If the payment fails on the renewal date, we will honour 3 extra days and send the user an payment failure notification to warn the user about the unpaid balance. 

If the user does not add funds or does not update the card information for payment, on the second attempt of payment, the balance will remain unpaid and the users account will be deactivated and the membership cancelled. Once the membership is cancelled, any user wanting to access the website again, will need to re-subscribe, but note, the price may differ from the original price they paid at the beginning. 


Membership Account Deactivation

Should you wish to deactivate your Planetairlines.net membership account, please contact customer support at info@planetairlines.net to submit your deactivation request. We will deactivate your account within 24 hours after receiving your request. You will receive an email to confirm the cancellation of payment and another email to confirm the last date of your membership to the site.

Users are also able to cancel their membership by completing the "Cancellation form" at the Members Area Menu. Once completed, an automated email will be sent out to inform the user of the request for cancellation. We will then proceed to cancel the membership within 24 hours and inform the user by email when the membership has been successfully cancelled.


Our responsibility for loss or damage suffered by you:

We are not responsible for any loss or damage that is not foreseeable, provided that in no case shall we be liable in contract, tort or otherwise (including negligence) for any indirect or consequential losses whatsoever or howsoever arising, including loss of profit, business, contracts or anticipated savings. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products, including the right to receive products which are: as described and match information we provided to you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care.

We are not liable for business losses. We only supply our services for domestic and private use. If you use the Website for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.


Our rights to end your subscription:

We may end the Subscription with you if you breach any of your obligations under the contract or any applicable terms and conditions. We may end the Subscription at any time by writing to you if: (a) you do not make any payment to us when it is due and you still do not make payment within 3 calendar days of us reminding you that payment is due; (b) if you breach any of the terms of this agreement, the license agreement, the privacy or cookies policy, or any other applicable terms and conditions.

We may stop providing the email updates, newsletters or withdraw the Website. We may write to you to let you know that we are going to stop providing the email updates, newsletters or the Website. We can do this at any time, but we will let you know at least 28 days in advance of our stopping the supply of the email updates, newsletters and Website and will refund pro-rata for the period that our services will not be provided in the then current Term of each paying Member.


Limitation of liability:

Under no circumstances, including, but not limited to, negligence, shall we, our subsidiary and parent companies be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site, including our messaging, blogs, comments of others, emails, products, or services, or third-party materials, products, or services made available through the site or by us in any way, even if we are advised beforehand of the possibility of such damages. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. if you are dissatisfied with the site, any materials, products, or services on the site, or with any of the site’s terms and conditions, your sole and exclusive remedy is to discontinue using the site and the services offered and/or materials.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If you do not agree to the new terms, please stop using the Service.


Law and Jurisdiction:
Use of any of the Services provided through our site will be governed by English law. Any dispute arising from, or related to, the use of any such Services or in respect of any Contract arising between you and us shall be subject to the exclusive jurisdiction of the courts of England and Wales.


Unsubscribing from marketing emails:
If you signed up to the website you will be registered automatically in receiving marketing emails. To cancel the email notification service or unsubscribing, please click the button at the end of the page where it displays "Unsubscribe". This will take you to the page where you will have to complete your email address to deactivate the marketing emails. Users who do not subscribe, but sign up only will be kept in the system database for 2 months. After this date they will be deleted. Any user can re-sign up in the future and subscribe to the website, if they so wish.


How we use your personal information:

Please refer to our Privacy Policy which outlines your rights.


Other important terms:

We may transfer our rights and obligations under these terms to another organisation in the event of an acquisition (whether of our material assets or shares), merger, restructuring, financing, or other corporate or financial transaction.

You may only transfer your rights or your obligations under these terms to another person if we agree to this in writing.

These terms apply between you and us. No other person shall have any rights to enforce any of these terms. Neither of us will need to get the agreement of any other person in order to end the contract between us or make any changes to these terms.

Even if we delay in enforcing any of our rights under these terms, we can still enforce such right later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breach of any of these terms and conditions or any other applicable terms, that will not mean that you do not have to do those things and it will not prevent us from taking steps against you at a later date. For example, if you miss a payment and we do not follow up, but we continue to provide the product, we can still require you to make the payment at a later date.

 Alternative dispute resolution: Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to contact an alternative dispute resolution provider, however, we are not members of any alternative dispute resolution body at present.


Contact Us : If you have any questions about these Terms, please contact us at info@planetairlines.net


Last Updated: 20/July/2023.

 

Full Terms and conditions to the competition: "Follow and Win”

    

 This Competition is run by Planet Airlines LTD, (Company number 10695472). Planet Airlines LTD being the promoter of such competition. Registered office at:
 10 Cecil road
 London
 Tw3 1nt
 
Employees/Directors of Planet Airlines Ltd or their family members or anyone else connected in the creation with this competition is not permitted to enter the competition.
This competition is open to anybody aged 18 or over.
Entrants need to like the Planet Airlines Facebook page or either follow @planetairlines on Twitter in order to enter the competition successfully. This promotion is being offered over several different websites simultaneously on behalf of www.planetairlines.net.
To enter the competition entrants must complete the form at https://www.planetairlines.net/follow.htmlTo enter the competition entrants must complete the form at

    

No purchase is necessary to enter the competition nor there is an entry fee to enter the competition.
Closing date for entry will be 23.59 (GMT) 31 December 2018 . After this date no further entries to the competition will be permitted.
The winners will be selected at random on 2/January/2019 and notified by email within 24 hours. After selecting the first winner, he/she will be put in the same draw for the second prize. 


To accept the prize the winners must provide full name and residential country. 

The winners must claim his/her prize within 15 days of being notified. Failure to do so will result in the prize being forfeited.

Only one entry per user will be counted for the prize draw. Each entry will have two chances of winning.

We cannot accept responsibility for entries not received for whatever reason.

By entering this competition, an entrant is agreeing to be bound by these terms and conditions.

Entry into the competition will be deemed as acceptance of these terms and conditions.

   
The prize will consist of the following: 2x-£/€25 worth of Ryanair Vouchers. The maximum possible total prize fund for this competition is £/€50. Only two prizes to be won maximum amongst all entries received. (one winner can win 2 vouchers worth £/€25 or two different winners can each win one voucher worth £/€25). Voucher value is given out in Euros €, except for those living in the UK. (United Kingdom) which will be given in Pounds £. Details of the winners will be displayed on www.planetairlines.net on the 3 January 2019.The prize will consist of the following: 2x-£/€25 worth of Ryanair Vouchers. The maximum possible total prize fund for this competition is £/€50. Only two prizes to be won maximum amongst all entries received. (one winner can win 2 vouchers worth £/€25 or two different winners can each win one voucher worth £/€25). Voucher value is given out in Euros €, except for those living in the UK. (United Kingdom) which will be given in Pounds £. Details of the winners will be displayed on www.planetairlines.net on the 3 January 2019.


The value of the prize has no cash alternative. It's to be used exclusively on www.ryanair.com towards services including flights, luggage or any other additional services offered and accepted to use with the voucher by Ryanair.
Once the voucher is sent to the winners, the terms and conditions of such voucher are found at www.Ryanair.com (https://www.ryanair.com/gb/en/useful-info/help-centre/faq-overview/gift-vouchers/terms-and-conditions)

   
We reserve the right to cancel or amend the competition and the terms and conditions without notice. Any changes to the competition rules will be notified on www.planetairlines.net/followandwin..

    

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.
This promotion is in not sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. Any information provided will be used in conjunction with the following Privacy Policy of Planet Airlines LTD. (http://www.planetairlines.net/privacy-policy.html).