Airline Chronological History
The national airline of Thailand, THAI Airways, can date back 1960 as a joint venture started between Scandinavian Airlines (SAS), which held a 30 per cent share and Thailand's domestic carrier at the time, Thai Airways Company. Prior to the venture, the airline was solely a domestic and regional airline.
To understand the history of the Thai airline, we have to remote back to 1947, when there were another two early airlines operating. Pacific Overseas Airlines Siam Ltd (POAS) which was formed on May 25, 1947 initially with DC-3. Owned by local businesspeople, the Thai government and some American investors, it then operated a fleet of two Douglas DC-4s on routes to Singapore, Hong Kong and Tokyo.

Pacific Overseas Airlines Siam Ltd (POAS) was formed on May 25, 1947, using initially DC-3 after WWII. (Photo: flickr.com) 
The initial airline also operated two DC-4 on international routes to Tokyo, Hong Kong and Singapore. (Photo: flickr.com) Two months earlier, on March 1, 1947, the Thai government had established the Siamese Airways Company (SAC) as a domestic carrier, which within two days had started services between Bangkok and Chiang Rai using a fleet of four DC-3s and two Beech 18s. This was later expanded with the introduction of five Beechcraft C35 Bonanzas and six Noorduyn Norsemans, the latter were ideally suited to the airline’s operations into small rough airfields.
However, SAC also introduced the first international flight from Bangkok via Songkhla to Penang, inaugurated in December 1947, followed in 1948 by routes linking Bangkok with Saigon (via Phnom Penh) and flights to Singapore and Hong Kong.

The Thai government established the Siamese Airways Company (SAC) in March 1, 1947, as a domestic carrier. It started services between Bangkok and Chiang Rai using a fleet of four DC-3s. (Photo: natlib.govt.nz) 
SAC mostly concentrated on domestic services in 1947 with the introduction later of the Noorduyn Norsemans prop-plane. (Photo: flickr.com) Early in 1948, SAC established flights to Saïgon via Phnom Penh, followed by links to Singapore and Hong Kong later in the year, while services to Calcutta (now Kolkata) via Rangoon (now Yangon) were added in 1949.
The strategic position of Bangkok as a gateway into Southeast Asia led SAC to start considering a more ambitious expansion. A few years later the Government of Thailand issued a resolution on November 1, 1951, merging SAC, (Siamese Airways) with the other operating airline in Thailand, Pacific Overseas Airline Siam Limited (POAS), thus forming Thai Airways Company Limited. It was also known as Thai Airways.

Thai Airways Company was the formation of two other airlines in Thailand in 1951. It started using DC-3 amongst its first aircraft. (Photo:edcoatescollection.com) In 1953 the airline started looking for a replacement for its ageing, unpressurised DC-4s. It selected the Lockheed Super Constellations and placed orders for two examples, but problems financing the deal led to both being sold to Qantas before they were delivered to Thai Airways. It tried again in 1956, this time successfully acquiring three L-1049G Super Constellations, all of which were delivered during 1957.

Thai Airways operated three L-1049G Super Constellations, delivered during 1957, which replaced the older DC-4. (Photo: zoggavia.com) Thai Airways soon discovered it didn’t have the expertise to maintain its Super Constellations and turned to Pan American World Airways (Pan Am) for help. However, by the end of 1958 the Thai Government was dissatisfied with Pan Am’s high costs and tried to negotiate a new contract. The US Civil Aeronautics Board (CAB), which maintained strict control over US airline development, stepped in and blocked any more deals going through. It was then that a representative of Scandinavian Airlines System (SAS) went to Bangkok to assess the situation.
The Scandinavian group was looking to expand its operations, especially into Southeast Asia, and on August 24, 1959 it entered into an agreement with Thai Airways, whereby SAS would takeover and run all the Thai carrier’s main international services, including the prestigious Hong Kong and Tokyo routes. The contract was sealed four months later on December 14, 1959, leading to the creation of Thai Airways International (THAI), with the Thai Airways company (the domestic airline) as its main shareholder (70%) and SAS taking a 30% stake.
On May 1, 1960 THAI took over all Thai Airways Company's international routes, with the exception of its shorter trans-border ones, and launched its first service from Bangkok International Airport to Tokyo via Hong Kong and Taipei. This was followed shortly afterwards by additional flights to Manila and Jakarta via Singapore. By the end of its initial year of operations the airline linked Bangkok with eleven Asian destinations.
The carrier’s Royal Orchid Service began to develop a reputation for its in-flight excellence, through its unique Thai-style hospitality and customer care. Quickly its dancing figure logo and the traditional silk air hostess uniforms became recognisable brands. The aim of the joint venture was to create a separate international operation for the domestic carrier Thai Airways Company. SAS also provided operational, managerial, and marketing expertise.
On May 18, 1962 THAI replaced one of its DC-6Bs with a 99-seat Convair CV-990 Coronado leased from SAS; with its four jet engines it was the fastest aircraft of the time.
The Hawker Siddeley 748 was delivered to Thai Airways Company in November 1963 for its domestic operations.
When a second Douglas DC-6 had to be retired shortly afterwards, the company’s problems began to increase. With a fleet of just two airliners, THAI entered a period of financial uncertainty, forcing it to undertake a severe cost-cutting programme and establish pooling agreements with Cathay Pacific Airways and Malayan Airways on flights from Bangkok to Hong Kong, Calcutta and Singapore. The company’s restructuring averted a major crisis, allowing it time to regroup and consider its future plans.

During the 1960's THAI used the DC-6B for its regional and international services. (Photo:oy-reg.dk) 
In 1962, THAI began to operate aircraft leased from SAS, like this Convair 990. (Photo:privzgram.com) 
Hawker Siddeley 748's were delivered to Thai Airways in 1963. (Photo:key.aero) THAI began to evaluate the size of its fleet, and specifically what would it replace the CV-990 with. The obvious choices were the Boeing 707 or DC-8, but both were too large to operate on THAI’s short-medium haul routes. However, it selected the Caravelle with its high standard of comfort, and reduced the normal five-abreast 89 seats to a four-abreast 72 seat layout. The first of five examples entered service on January 1, 1964. When its fifth Caravelle was delivered in 1966, the last DC-4 was retired; allowing THAI to enjoy the distinction of being the first all-jet airline in Asia.

The Caravelle (pictured) arrived in 1964 to replace older DC-4 and DC-6. (Photo: key.aero) Encouraged by the success of its Bali services, THAI launched flights to the Nepalese capital, Kathmandu. In early February 1969 the airline began upgrading its fleet, initially leasing two DC-9-41s from SAS. Supplementing the DC-9s, it also leased two 146-seat DC-8-32s for use on its long-haul flights. The original ten-year contract with SAS expired in 1970 and both parties were keen to sign an extension to the co-operation agreement, this one lasting for seven years.

DC-9 were added from 1969 for its international regional routes, leased from SAS. (Photo: key.aero) On April 1, 1971 it launched a new service to Sydney via Singapore and/or Bali. Two years later, on June 3, 1972 THAI launched its Royal Orchid Service to Europe, flying from Bangkok to Copenhagen with a technical stop in Moscow. The route was made with the stretched DC-8, the -62 series, again leased from SAS. On November 2, 1973 a second Trans-Asian Express route was added, from Bangkok to London via Tashkent. This allowed the airline to fly a through service from London to Sydney, which took just over 20 hours to complete, with two stops in Bangkok and Singapore.

At the beginning of the 1970's it operated the DC-8 (in two versions) for its long haul flights to Copenhagen and London. (Photo: key.aero) In the mid 1970s, THAI began to reduce its reliance on SAS. It started acquiring additional DC-8s by lease-purchase agreements through the First National City Bank. The Thai Government extended SAS’s contract again on July 16, 1974 but agreed to halve its shareholding from 30% to 15%. THAI flew is first DC-10 service to Amsterdam in March 1975, resplendent in a new stylish livery developed by Walter Landor Associates. The old Thai dancing figure was replaced by a distinctive purple, pink and gold symbol.
On 1 April 1977, after 17 years of capital participation by SAS, the Thai government bought out the remaining 15 per cent of SAS-owned shares and THAI became an airline owned by the Thai government. Also during 1977 the first Boeing 737-200 arrived and the last version of the DC-8, the -6. One year later, THAI operated its first services to North America in 1980.

In March 1975, THAI took delivery of its DC-10 with a distinctive bright new livery and brand logo. (Photo: wikimedia.org) 
In 1977, it also flew with the last version of the DC-8 (the -61). (Photo: picssr.com) With a surge in air travel around the world and to Thailand in particular, the company took the decision to upgrade its fleet with more wide-bodied airliners. The carrier’s first-owned DC-10-30 (the previous example had been leased) arrived in 1978 and was joined by the Airbus A300B4 later that year. On November 2, 1979, its initial B747 arrived and immediately launched non-stop services from Bangkok to Europe.

The first Airbus A300 arrived to THAI in 1978. (Photo: planespotters.net) 
The Jumbo B747-200B entered service on long haul routes from 1979. (Photo: vintageairliners.com) It had to wait until March 30, 1980, before it finally launched its own trans-Pacific flights, between Bangkok and Los Angeles, with intermediate stops in Tokyo and Seattle. The company’s Royal Executive Class was initially introduced on its regional flights, offering passengers upgraded standards in comfort and convenience. The HS 748s were eventually replaced by Shorts 330s and Shorts 360s for domestic flights, from 1982.
A new Maintenance Centre was opened at Bangkok International Airport in 1985 to cope with the maintenance of the ever increasing of aircraft types. Also in 1988 the first Airbus A310 arrived.

In 1982, the HS 748s were eventually replaced by Shorts 330s (pictured) for domestic flights. (Photo: airhistory.net) 
The Airbus A310 joined THAI in 1988 for it's high density domestic and reginonal routes. (Photo: Airliners.net) Although, the domestic division of THAI was known as just Thai Airways, towards the end of the 1980s the time was right to rationalise the peculiar situation that both carriers found themselves in, with the small domestic company being a shareholder of the national airline. In the best interests of both organisations they agreed to merge on the 1 April 1988. The new combined carrier operated 41 airliners across a network of 48 destinations in 35 countries as well as 23 cities in Thailand, at the time.
As the unified national airline entered the 1990s, it faced tremendous passenger growth. It required larger aircraft on all fronts, so it leased a fleet of eleven British Aerospace BAe 146s for its domestic operations, while more bigger Airbuses A300-600Rs, were acquired for its regional routes around Asia. Additional B747s, including the -400 series, were purchased to enable it to keep pace with its competitors, the first to arrive in 1990. Its older DC-10s were replaced during 1991/92 by McDonnell Douglas MD-11s.

At the beginning of the 1990's Thai Airways grew tremendously, with the addition of larger aircraft like the Boeing 747-400. (Photo: planespotters.net) 
Thai's older DC-10s were replaced during 1991/92 by McDonnell Douglas MD-11s. (Photo: planespotters.net) In 1992 the THAI Government announced its intention to privatise THAI, beginning with 100 million company shares being listed on the Bangkok Stock Exchange. Two years later, on May 20, 1994 THAI was officially registered as THAI Airways International Public Company Limited. The airline continued to invest in new state-of-the-art aircraft, its first Rolls-Royce Trent 800 powered B777-200 was delivered during 1996.
On 14 May 1997, THAI, along with Lufthansa, Air Canada, SAS, and United Airlines, founded the world's first and largest airline alliance, Star Alliance. It also received its first of eleven A330s that joined in the late 1990s.

In 1966 THAI took delivery of the Boeing 777-200. (Photo: flickr.com) 
Star Alliance was founded in 1997, Thai Airways was one of its founding members. (Photo:reddit.com) Throughout the 2000s, THAI aggressively continued its route network expansion with new services to Chengdu, Busan, Chennai, Xiamen, Milan, Moscow, Islamabad, Hyderabad, Johannesburg (later suspended) and Oslo. THAI took another major step in its long-term fleet expansion plans in August 2004 when it announced it was placing firm orders for six A380.
Also, after almost a quarter of a century since its existing branding had been introduced, THAI decided to unveil a spectacular new corporate image on April 7, 2005.
As well as the obvious changes to its aircraft livery, the rebranding influenced a wide range of products from cabin interiors to ticket offices. The first of the company’s fleet to wear the revised livery was a B747-400. As part of the launch celebrations, THAI took delivery of its initial A340-500 (HS-TLA), also with the new livery on the 06 April 2005. The arrival of A340-500, with it extraordinary long range, enabled THAI to launch non-stop Bangkok to New York services, a 17 hour, (14,020km) journey.

In April 2005, Thai Airways unveiled a new striking livery and colours. The first Airbus A340-500 long range also was delivered at the same time. (Photo:Airplane-Pictures.net) 
THAI repainted all its fleet in the new corporate colours. The first aircraft to wear the new brand colours was a B747-400, pictured here in Madrid Barajas (Spain). (Photo: planetags.com) The delivery marked the start of a major Airbus wide-bodied fleet expansion under which six A340-600s and three more -500s were delivered by 2008. Using the Airbus A340-500s, the airline later converted existing one-stop services to Los Angeles into non-stop services using the same aircraft type.
In 2006, THAI moved its hub operations to the new Bangkok Suvarnabhumi Airport.
Also after 2006, Thai made Phuket airport into its secondary hub by launching direct destinations such as Hong Kong or Tokyo. However, THAI's aggressive growth was hampered by a combination of internal and external factors, including a spike in fuel prices, domestic political conflict in Thailand, and the global economic crisis of the late-2000s. In 2008, after achieving profitability for the previous 40 years, THAI recorded a loss for the first time in its history. As of 2009, after a series of restructuring initiatives, including a two-year deferral of its Airbus A380 deliveries, the carrier returned to a net profit.

Bangkok Suvarnabhumi Airport (BKK) officially opened for commercial operations on September 28, 2006, the new home of national airline Thai Airways. (Photo: thailand-construction.com) Citing very high fuel costs, THAI discontinued the New York service in July 2008, even though the airline had been able to fill 80 per cent of the seats. The service to Los Angeles was again reverted to one-stop service via Seoul on 1 May 2012, leaving the airline without a non-stop service between Thailand and North America. The A340s were then replaced by used Boeing 777-200ER for the Bangkok–Seoul– Los-Angeles route, and later with Boeing 777-300ER, delivered from May 2010.

Direct flights to USA wee discontinued in 2012, with the Los Angeles reverted to one-stop service via Seoul on 1 May 2012. The A340s were then replaced by used Boeing 777-200ER for the Bangkok–Seoul– Los-Angeles route, and later with Boeing 777-300ER (pictured) delivered from May 2010. (Photo: planespotters.net) While celebrating its 50-year anniversary in 2010, THAI, began plans for the airline's future, including aircraft fleet renewal and an upgrade of existing services. THAI placed orders for a number of aircraft, including the Boeing 787 and Airbus A350, and also launched a refurbishment of its Boeing 747 and 777 cabins. THAI also resumed its network expansion with the resumption of flights to Brussels, in addition to a new non-stop flight from Stockholm and Copenhagen to Phuket. At the same time, the Greek debt crisis caused THAI to suspend its services to Athens.
As part of THAI's broader growth strategy in the region, THAI launched a regional carrier with light-premium services in July 2011, Thai Smile, which operated the narrow-bodied Airbus A320-200 on regional and domestic routes. (Read more about Thai Smile).

As part of THAI's growth strategy, it launched a regional carrier in July 2011, Thai Smile, which operated the narrow-bodied Airbus A320-200. (Photo: planespotters.net) In 2012, Thai Airways officially entered the "superjumbo" era when it took delivery of its first Airbus A380-800 (registration HS-TUA, named "Sri Rattana") on 27 September 2012 at the Airbus headquarters in Toulouse, France. The airline marked the occasion with a grand inaugural service from Bangkok to Hong Kong on 6 October 2012.
During the initial launch phase, the A380 was deployed on regional "shuttle" routes to Hong Kong and Singapore before transitioning to flagship long-haul services to Frankfurt on 15 December 2012, followed by Tokyo (Narita) and Paris in early 2013 and then on to London Heathrow (LHR) on 1 July 2015 operating flight TG910/TG911.
The aircraft featured a spacious three-class configuration designed to carry 507 passengers in total, with 12 Royal First Class suites on the upper deck, 60 Royal Silk (Business) Class staggered lie-flat seats, also located on the upper deck and then
435 Economy Class seats, split between a small cabin on the rear of the upper deck and the entire main deck.

THAI took delivery of its first Airbus A380 on the 7 September 2012 and started service to Hong Kong with it. (Photo:airbus.com) During July 2014, the first 787-8 aircraft operated its first commercial flight from Bangkok to Chiang Mai. With the delivery of the second 787-8 aircraft, THAI operated it to and from Perth, Australia and Bangkok to Haneda, Japan.

The Boeing 787-8 was a new addition to the fleet in July 2014. (Photo:jetphotos.com) On 1 December 2015, the US Federal Aviation Administration (FAA) announced their reassessment of the safety rating for Thailand, downgrading it from a Category 1 to Category 2 country, the rating means that the country either lacks laws or regulations necessary to oversee air carriers in accordance with minimum international standards. With a Category 2 rating, Thailand's air carriers could continue existing routes to the United States but they won't be allowed to establish new routes to the United States. The European Aviation Safety Agency (EASA) declined to blacklist any Thai carriers following a review of certain carriers in November 2015. THAI later received third country operator (TCO) certification from the EU, effective 15 December 2015, authorizing the carrier to continue flying to the EU for the foreseeable future.
In order to improve its rating and services, the airline was forced to implement some changes. As a consequence, in July 2015, THAI announced the planned cancellation of services to Los Angeles after October 2015, marking the end of US services all together. It also received 14 new Boeing 777-300ERs, delivered between 2014 and 2015. In June 2016, as a result of its reconstruction plan, THAI announced to commence thrice-weekly Tehran service (however, later it stopped its service on 28 February 2018) and resumed Moscow services from October 2016. New Airbus A350-900 arrived from August 2016, and operated flights to Europe.

With a fleet renewal underway from 2015, the airline took delivery of more Boeing 777-300ER. (Photo: boeing-test-flights.blogspot.com) 
The modern wide body airliner A350-900 was delivered to Thai Airways, brand new in August 2016. (Photo: airbus.com) The airline also considered a return to the US using Boeing 787-9 by 2017. However, the THAI president, turned down the possibility of returning to Los Angeles or New York City due to losses in the past. Instead, THAI eyed other cities such as San Francisco and Seattle. However the USA routes were not materialised.
Later, in August 2016, THAI introduced new route network management system. In which many of its regional flights would be flown by its subsidiary, Thai Smile. As well it would allow for more connectivity at its major hub at Bangkok by linking transit flights with it’s major international network.
On 20 January 2016 Thai Airways International PCL announced plans to postpone taking delivery of 14 planes for three years to reduce operating costs as the national airline restructured.
In 2017, THAI took delivery of seven new aircraft, more Airbus A350-900 and 4 Boeing 787-9 from September 2017, but it also decommissioned two leased Airbus A330-300s bringing its active fleet to 100 aircraft by December 2017.

During 2016 and 2017 Thai underwent a massive restructuring plan and introduced new types, like this Boeing 787-9, delivered in September 2017. (Photo: planespotters.net) In 2019, Thai Airways announced plans to acquire up to 38 new aircraft in phases between 2020 and 2024, aiming to replace older, fuel-inefficient jets while also modestly expanding capacity. At the same time, management explored new routes and ancillary revenue streams, signalling an attempt to reposition the airline competitively in long-haul and regional markets.
However, these plans were overtaken by the unprecedented crisis caused by the COVID-19 pandemic in 2020. International travel demand collapsed, and Thai Airways’ already fragile financial position deteriorated rapidly. In May 2020, the airline filed for bankruptcy protection and lost its status as a state-owned enterprise, marking a historic turning point in its corporate identity. The collapse of global aviation demand forced the airline to ground a large portion of its fleet—more than 80 aircraft at one point—with only a small number remaining in operation. This period also saw the effective end of large, inefficient aircraft in its fleet, including the Airbus A380 and Boeing 747-400, which were retired as part of cost-cutting measures and a broader shift toward more fuel-efficient aircraft types.
The "Superjumbo" era at Thai Airways came to an end on the 31 March 2020, with 3 flights coming from London (LHR), Paris (CDG), and Frankfurt (FRA) back to Bangkok (BKK) on the same day as the airline suspended operations due to COVID-19 border closures. All six A380s were permanently withdrawn from service and remain in storage or listed for disposal.
As for the "Queen of the Skies" it did enjoy a slightly longer lifespan, including a few final domestic "farewell" stints, before being officially phased out. The last Passenger Flight was on December 31, 2020, from Phuket (HKT) to Bangkok (BKK). The airline held a formal retirement ceremony for the 747 fleet in April 2024, marking the end of its decades-long history with the Jumbo Jet.

The last passenger flight for the A380 was on the 31 March 2020, as the airline grounded the fleet because of the Covid19 pandemic. All six A380s remain in storage or listed for disposal. (Photo: reddit.com) 
On April 23, 2024, Thai Airways held a retirement ceremony gathered around the engineless Boeing 747-400 inside a hangar, after it was officially retired on the 31st December 2020. (Photo: aerotime.aero) The rehabilitation phase formally began in 2021 when Thailand’s Central Bankruptcy Court approved a comprehensive restructuring plan to address approximately 400 billion baht in debt. This plan fundamentally reshaped the airline. Thai Airways reduced its workforce by roughly half, rationalized its route network, and significantly downsized its fleet. By the end of 2022, the airline’s fleet had shrunk dramatically to around 64 aircraft, compared to more than 100 before the pandemic. The downsizing was not merely reactive but strategic: the airline eliminated older aircraft types and sought to streamline operations around more efficient wide-body jets such as the Airbus A350 and Boeing 787.
Between 2022 and 2023, Thai Airways began transitioning from survival to recovery. As global travel demand rebounded, particularly in Asia, the airline cautiously expanded capacity. It leased additional aircraft—particularly wide-body Airbus A350s—to rebuild its long-haul network and restore connectivity to key destinations in Europe, Asia, and Australia.
A significant structural development occurred with the integration of its subsidiary Thai Smile into the main airline. Thai Smile had operated short-haul regional routes using Airbus A320 aircraft, but as part of the restructuring process, it was merged into Thai Airways, with all aircraft and operations transferred by early 2024. This move simplified the corporate structure and allowed Thai Airways to directly operate both long-haul and regional services. The A320 fleet became the backbone of domestic and short-haul regional routes, while the airline began planning the introduction of more advanced narrow-body aircraft.

Still wearing the former colours of "Thai Smile" the fleet of Airbus A320 were transferred into the main Thai Airways fleet from 2024. (Photo: planespotters.net) Thai Airways began actively rebuilding and expanding its fleet and route network. The airline announced plans to increase its fleet to approximately 75 in 2024 and up to 100 aircraft by 2025, reflecting a controlled but clear growth trajectory. This expansion was closely tied to route development, as the airline sought to reestablish its role as a major hub carrier at Bangkok’s Suvarnabhumi Airport.
By 2025, the airline had exited its court-supervised restructuring process and resumed trading on the Stock Exchange of Thailand, marking a symbolic and practical milestone in its recovery. The restructuring reduced debt substantially and the airline begun reporting consistent profits and a stronger balance sheet.
The airline went on to leasing aircraft in the short term, but Thai Airways also committed to large-scale future acquisitions. The airline ordered Airbus A321neo aircraft—its first narrow-body type of this generation—to enhance regional operations. The first of these aircraft entered the fleet in December 2025, with an additional 30 units on order. The A321neo represents a shift toward more flexible, fuel-efficient aircraft capable of supporting higher-frequency regional services.

The A321neo was the first new type integrated into the fleet of Thai Airways after the pandemic and its restructuring plan. It arrived in December 2025 to support key regional high frequency operations. (Photo: planespotters.net) At the same time in 2025, the airline has made major commitments to wide-body aircraft for long-haul expansion. Agreements with Boeing include orders for 45 Boeing 787-9 and 6 of the larger 787-10 Dreamliners, forming the backbone of its future intercontinental fleet. These aircraft are expected to replace older jets while enabling the airline to expand long-haul routes with improved efficiency and passenger comfort. Complementing this, Thai Airways has also pursued leasing arrangements for Airbus A330 aircraft and additional A321neos.
Looking forward, Thai Airways’ future strategy is explicitly oriented toward growth, modernization, and re-establishing Bangkok as a major aviation hub in Asia. The airline’s long-term fleet plan includes acquiring up to 80 new aircraft, with deliveries stretching into the late 2020s and early 2030s. The introduction of modern aircraft like the Boeing 787-9 and Airbus A321neo will allow Thai Airways to operate both long-haul and regional routes more efficiently, supporting higher frequencies and new point-to-point connections.
THAI consistently ranks among the top three airlines in Asia and top five in the world due to it's high quality product, excellent hospitality and service. It's always providing a smile on all its services because of the land of Thailand, they say, is the land of smiles.

The Thai Airways crew are always friendly, hospitable and with a big smile! (Photo: author)
Airline Factual Information
The Thai national airline, centralises its operations from its hub at Suvarnabhumi Airport in Bangkok (BKK) and secondary hub at Phuket.
As of 2026, Thai Airways International serves a total of 62 destinations across its global network, following the full integration of Thai Smile Airways which significantly bolstered its regional presence. This network includes 9 domestic destinations within Thailand—namely Bangkok, Chiang Mai, Chiang Rai, Khon Kaen, Udon Thani, Ubon Ratchathani, Krabi, Hat Yai, and Phuket—and 53 international destinations spanning Europe, Asia, and Oceania.
Currently, the airline operates flights to a total of 28 countries, maintaining a strong footprint in major markets such as China, India, and Japan, while continuing to serve key European gateways like London, Paris, and Frankfurt and with new services to Amsterdam in July 2026.
Thai Airways International flies to the following destinations*:
Region 🗺️
Destinations 🌍🌎🌏
Domestic
• Thailand: Bangkok, Chiang Mai, Chiang Rai, Hat Yai, Khon Kaen, Krabi, Narathiwat, Phuket, Ubon Ratchathani, Udon Thani
East Asia
• China: Beijing, Changsha, Chengdu, Chongqing, Guangzhou, Kunming, Shanghai, Shenzhen, Xiamen • Hong Kong: Hong Kong • Japan: Fukuoka, Nagoya, Osaka, Sapporo, Tokyo • South Korea: Busan, Seoul • Taiwan: Taipei
Southeast Asia
• Cambodia: Phnom Penh, Siem Reap • Indonesia: Denpasar, Jakarta • Laos: Vientiane • Malaysia: Kuala Lumpur, Penang • Myanmar: Yangon • Philippines: Manila • Singapore: Singapore • Vietnam: Da Nang, Hanoi, Ho Chi Minh City
South & Central Asia
• Bangladesh: Dhaka • India: Ahmedabad, Bengaluru, Chennai, Delhi, Gaya, Hyderabad, Kolkata, Mumbai • Nepal: Kathmandu • Pakistan: Islamabad, Karachi, Lahore • Sri Lanka: Colombo
Europe
• Austria: Vienna • Belgium: Brussels • Denmark: Copenhagen • France: Paris • Germany: Frankfurt, Munich • Italy: Milan • Netherlands: Amsterdam • Norway: Oslo • Sweden: Stockholm • Switzerland: Zurich • United Kingdom: London (LHR)
Oceania
• Australia: Melbourne, Perth, Sydney • New Zealand: Auckland
Middle East
• Saudi Arabia: Jeddah • Turkey: Istanbul
*Updated April 2026
Thai Airways has renovated and practically turned around its entire fleet in the last decade. The fleet has enjoyed a much needed rejuvenation with the acquisition of new aircraft, both for its domestic, medium and long haul routes. It now has a very competitive fleet, which matches in fleet age, other major carriers in the region.
Thai Airways International uses a mix of Airbus and Boeing products on all its flights, even on its short 1 hour popular domestic routes in Thailand it's common to see Boeing 777-300ER, B787-8 or Airbus A350 operations.
For its long haul operations it relies on Airbus A350-900 and Boeing 777-300ER. It has also introduced new Airbus A321neo from 2025 for its high density domestic and regional operations. New aircraft to join the fleet will be more A321neo along more wide-body Boeing 787-9, 787-10 Dreamliners and new Boeing 777-9 new generation aircraft.
Thai Airways uses the following aircraft in its fleet*:
Aircraft Type
In Service
On Order
Configuration (F, C, P, Y)
Airbus A320-200
20
0
(C) 2-2 / (Y) 3-3
Airbus A321neo
2
30
(C) 2-2 / (Y) 3-3
Airbus A330-300
5
0
(C) 2-2-2 / (P) 2-3-2 / (Y) 2-4-2
Boeing 787-8
6
0
(C) 2-2-2 / (Y) 3-3-3
Boeing 787-9
4
42
(C) 1-2-1 / (Y) 3-3-3
Airbus A350-900
23
0
(C) 1-2-1 / (Y) 3-3-3
Boeing 777-200ER
3
0
(C) 2-2-2 / (Y) 3-3-3
Boeing 777-300ER
17
0
(F) 1-2-1 / (C) 1-2-1 / (Y) 3-3-3
Boeing 777-9
0
14
(C) 1-2-1 / (Y) 3-4-3
*Updated April 2026
(Configuration: F = First Class, C = Business Class, P = Premium Economy , Y = Economy)
Reviews and comments ⭐
What Stands Out 😀👍 | Needs Improvement 🫤👎 |
✅ Exceptional Cabin Service: Passengers consistently praise the "Land of Smiles" hospitality, noting the genuine kindness, attentiveness, and warmth of the cabin crew. | 👎 Digital and Booking Challenges: The official website and mobile app are frequently described as "nightmarish" due to login errors, password reset issues, and a lack of intuitive design. |
✅ High-Quality Catering: Even in Economy, travellers highlight the authentic Thai flavours, generous portions, and impressive presentation of hot meals and snacks. | 👎 Inconsistent Fleet Quality: Reviews often mention "getting TG'ed," where last-minute aircraft swaps result in outdated cabins with broken IFE screens and no power outlets. |
✅ Generous Amenities: The airline is noted for providing comfortable pillows, full-sized blankets, and hot towels even on relatively short regional hops. | 👎 Support and Refunds: Ground-based customer service receives heavy criticism for long phone wait times and a lack of responsiveness regarding ticket refunds or flight changes. |
✅ Spacious Seating: Many travellers appreciate the 32-inch seat pitch in older wide-body aircraft, which offers more legroom than many modern competitors. | 👎 Loyalty Program Frustrations: Members of the Royal Orchid Plus program report significant difficulty in finding seat upgrade availability or redeeming miles for reward flights. |
✅ Smooth Operations: On-time departures and efficient boarding processes at Suvarnabhumi Airport are frequently cited as positive aspects of the travel day. | 👎 Business Class Value: Recent premium travellers have expressed disappointment that the onboard product sometimes feels dated compared to the high price point of tickets. |
*Reviews are collected from independent sites and compelled by the most representative reviews and comments. Planet Airlines Ltd remains impartial to any airlines.


















