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Quick facts

IATA code:

OD

Aeroflot.png

ICAO code:

MXD

Alliance:

(Low cost)

Established:

27 September 2012

Base airport (s)

Kuala Lumpur International Airport, and Sultan Abdul Aziz Shah Airport (Subang)

Airline Chronological History

  • Batik Air Malaysia (formerly known as Malindo Air) is a Malaysian full-service airline and a subsidiary of Indonesia's Lion Air Group. The airline operates domestic and international flights across Asia-Pacific, South Asia and the Middle East. To understand its transition into Batik Air, we need to go back in time when the airline was established under its former name, Malindo Air.


    With the booming of travel in the Asia region at the beginning of 2010, new airlines started appearing and establishing a mix of low cost services and full service airlines to compete in the lucrative tourism sector. This was specially higher in Malaysia, Thailand or Indonesia. The background of Malindo Air is the creation of the subsidiary airline by its parent company the Lion Air group, based in Indonesia on 26 September 2012.


    Before this date, the entry of AirAsia from Malaysia in the home ground of Lion Air encouraged the Indonesian airline to enter the Malaysian market with a subsidiary airline. (At the same time AirAsia's subsidiary Indonesia AirAsia, in partnership with its parent firm, attempted to buy Indonesian carrier Batavia Air to gain a better market share in Indonesia, but the deal did not go through due to regulatory complications and Batavia Air ended up going bankrupt). The attempted failed deal resulted in higher competition between Lion Air, Indonesia's biggest low-cost carrier, and AirAsia, Asia's biggest low-cost carrier. 


    The Indonesian airline Lion Air, then took advantage of open market agreements between Indonesia and Malaysia, and created its own subsidiary airline based in Malaysia, named Malindo Air. The airline's inaugural flights began operations on 22 March 2013. Its first aircraft were Boeing 737-800 operated from the Parent company Lion Air. 

    Malindo Air started operations in March 2013 with the Boeing 737-800 from an order by its parent company the Lion Group. (Photo: airplane-pictures.net)
    Malindo Air started operations in March 2013 with the Boeing 737-800 from an order by its parent company the Lion Group. (Photo: airplane-pictures.net)

  • The airline began operating many routes in competition with other low cost airlines and traditional national carriers, but it differentiated itself by offering for its jet routes, providing a personal TV (in-flight entertainment system) in every seat, light snacks and free meals, above average legroom and free baggage allowance on most flights. The airline also took delivery of the Boeing 737-900 in March 2013, out of 6 on order which would be the initial platform of operations till more -800 version aircraft arrived the following year in 2014.


    The airline also has expanded on a parallel turboprop service with ATR 72-600 which began operations in May 2013, focusing mainly on secondary routes within a 2-hour radius from Sultan Abdul Aziz Shah Airport. Pioneer destinations include Penang, Johor Bahru and Kota Bharu, which started in June 2013. In June 2015, Malindo became the first Malaysian airline to offer in-flight Wi-Fi service.

    In May 2013, the airline operated the ATR 72-600 turboprop for shorter routes. (Photo:airliners.net)
    In May 2013, the airline operated the ATR 72-600 turboprop for shorter routes. (Photo:airliners.net)
    The airline initially selected the Boeing 737-900 to operate most its international routes from Malaysia. (Photo:planespotters.net)
    The airline initially selected the Boeing 737-900 to operate most its international routes from Malaysia. (Photo:planespotters.net)

    In 2016, Malindo had taken up all its Boeing 737-800 aircraft it on order. However, in early 2017, the airline took a strategic change in its operations and is expected to re-brand Malindo Air to "Batik Air Malaysia" which will focus on international routes while its associate airline, Batik Air serves domestic routes in Indonesia. The airline begun to feature the Batik Air Malaysia logo and livery on its aircraft gradually.


    Malindo and Turkish Airlines announced an interline agreement, in order to better improve connections and to enable passengers to find connections easier when travelling between ASEAN and Europe. It also started talks with Qatar Airways, to become their interline partner as well.

  • In April 2017, Malindo Air received its International Air Transport Association (IATA) certificate as IATA member. Malindo Air was the world's first Boeing 737 Max 8 operator to fly a commercial flight on 22 May 2017, operating the Kuala Lumpur to Singapore route as flight OD803. The new aircraft, configured with 180 seats in an all-economy configuration. It also feature the airline's new livery and branding. However after just 4 months the new aircraft were transferred to Lion Air (the parent company in Indonesia) and Malindo Air continued operating their own fleet of Boeing 737-800/900 aircraft and ATR 72-600 as of late 2018. 

    Malindo Air was the world's first Boeing 737 Max 8 operator to fly a commercial flight on 22 May 2017. The aircraft were then transferred to the Lion Air parent 4 months later. (Photo: planespotters.net)
    Malindo Air was the world's first Boeing 737 Max 8 operator to fly a commercial flight on 22 May 2017. The aircraft were then transferred to the Lion Air parent 4 months later. (Photo: planespotters.net)

    In 2018, the airline continued expanding its network from its primary hubs at Kuala Lumpur International Airport (KLIA) and Subang Airport, as well as secondary bases such as Penang and Kota Kinabalu. During this time, Malindo Air increased frequencies on key regional routes to Indonesia, Thailand, India, and Australia.

    The airline’s growth trajectory was abruptly affected in 2019 following the global grounding of the Boeing 737-8 MAX in March, after two fatal accidents involving Lion Air and Ethiopian Airlines. As a member of the Lion Air Group, Malindo Air was directly impacted, with several of its newly delivered MAX aircraft grounded shortly after entry into service. This forced the airline to adjust capacity plans and rely more heavily on its existing 737-800 fleet. Despite this setback, Malindo Air continued network development, launching or maintaining routes to destinations such as Brisbane, Melbourne, and various cities in India.

    In 2020, the COVID-19 pandemic brought unprecedented disruption to Malindo Air’s operations. International travel restrictions and collapsing passenger demand forced the airline to suspend a large portion of its network, grounding much of its fleet. Throughout 2020 and into 2021, Malindo Air drastically reduced operations, focusing on limited domestic services and essential international routes where possible. The airline undertook cost-cutting measures, including workforce reductions and renegotiations with suppliers and lessors. The recertification of the Boeing 737-8 MAX by global regulators in late 2020 and 2021 provided an opportunity for future recovery, but the immediate impact of the pandemic overshadowed any short-term fleet expansion plans.

    A major strategic shift occurred in April 2022, when the airline officially rebranded as Batik Air Malaysia, aligning more closely with its Indonesian sister airline, Batik Air. This rebranding was part of a broader Lion Air Group strategy to streamline branding and improve market recognition across Southeast Asia. Under the Batik Air Malaysia name, the airline resumed routes across Southeast Asia, South Asia, and Australia, restoring connectivity to key destinations such as Jakarta, Bali, Bangkok, and major Indian cities, while also reintroducing services to Australia, including Melbourne and Sydney.


    Batik Air Malaysia resumed the induction and utilization of Boeing 737-8 MAX aircraft in June 2020, following their recertification, alongside continued operation of the 737-800 fleet. The ATR 72-600 fleet remained important for domestic connectivity within Malaysia and short-haul regional routes.

    The airline’s hybrid model—offering full-service elements such as in-flight entertainment and baggage allowances while maintaining competitive fares—helped it compete against both low-cost carriers like AirAsia and traditional airlines such as Malaysia Airlines.

    Malindo Air rebranded as Batik Air Malaysia in April 2022 and so resumed the utilization of Boeing 737-8 MAX aircraft in June 2020. (Photo: planespotters.net)
    Malindo Air rebranded as Batik Air Malaysia in April 2022 and so resumed the utilization of Boeing 737-8 MAX aircraft in June 2020. (Photo: planespotters.net)

    From 2022 through 2024, Batik Air Malaysia focused on network restoration and gradual expansion. The airline reinstated suspended routes and introduced new connections aimed at capitalizing on pent-up travel demand. India emerged as a particularly important market, with expanded services to cities such as Mumbai, Delhi, Tiruchirappalli, Kochi, and Chennai. In April 2023, a major fleet upgrade took place to Batik Air, as a significant step into long-haul operations with the introduction of the Airbus A330-300 into its fleet. The aircraft, transferred from within the Lion Air Group and previously operated by Batik Air Indonesia, marked a new phase in the airline’s post-pandemic expansion strategy.

    The introduction of the A330-300 also reflected the Lion Air Group’s broader ambition to develop Batik Air as its premium long-haul brand.

    In April 2023, Batik Air Malaysia stepped into long-haul operations with the introduction of the Airbus A330-300 into its fleet. (Photo: planespotters.net)
    In April 2023, Batik Air Malaysia stepped into long-haul operations with the introduction of the Airbus A330-300 into its fleet. (Photo: planespotters.net)

    By 2025 and into 2026, Batik Air Malaysia continued to consolidate its position within the Lion Air Group’s network, benefiting from coordinated scheduling and shared fleet resources.

    Looking ahead, Batik Air Malaysia’s future plans are closely tied to the Lion Air Group’s broader fleet strategy and regional growth ambitions. The airline is expected to continue expanding its Boeing 737-8 MAX fleet, potentially supplemented by additional next-generation narrowbody aircraft as the group evaluates future orders. In terms of network development, Batik Air Malaysia is likely to further strengthen its presence in India, China, and secondary Southeast Asian cities.

    Today, Batik Air Malaysia and Batik Air Indonesia, are well positioned to leverage its hybrid service model, modernizing fleet, and strategic geographic location to expand its role as a key regional connector.

Airline Factual Information

  • With its primary hub at Kuala Lumpur International Airport, Batik Air Malaysia flies to 56 destinations across South East Asia, India, China, the Middle East and long haul operations to Australia. Batik Air Malaysia, flies to the following destinations*: (not including any charter or flights operated by Batik Air Indonesia or others within the Lion Air group)

    Region 🗺️

    Destinations 🌍🌎🌏

    Domestic

    Malaysia: Alor Setar, Bintulu, Ipoh, Johor Bahru, Kota Bharu, Kota Kinabalu, Kuala Lumpur, Kuching, Langkawi, Miri, Penang, Sibu, Tawau

    Central & South Asia

    Bangladesh: Dhaka • India: Bengaluru, Kochi, Mumbai, New Delhi, Tiruchirappalli • Nepal: Kathmandu • Pakistan: Karachi, Lahore • Sri Lanka: Colombo • Uzbekistan: Tashkent

    East Asia

    China: Changsha, Chengdu, Guangzhou, Kunming, Shanghai, Xiamen, Zhengzhou • Hong Kong: Hong Kong • Japan: Okinawa, Osaka, Tokyo • South Korea: Seoul • Taiwan: Taipei

    Southeast Asia & Oceania

    Australia: Brisbane, Melbourne, Perth, Sydney • Indonesia: Bali, Banda Aceh, Batam, Jakarta, Lombok, Medan, Padang, Palembang, Pekanbaru, Pontianak, Surabaya • Singapore: Singapore • Thailand: Bangkok, Phuket • Timor-Leste: Dili • Vietnam: Da Nang, Hanoi

    Middle East

    Maldives: Malé • Saudi Arabia: Jeddah • United Arab Emirates: Dubai

    Updated April 2026

  • The Malaysian based carrier has a stable fleet of aircraft based around the Boeing 737-800 and -8Max versions for most of its flights with the exception of Airbus A330-300 which operate the long haul flights to Australia and the Middle East. It fleet is now over 40 aircraft with no aircraft currently on order.


    The fleet* consists of the following aircraft:

    Aircraft Type

    In Service

    On Order

    Configuration (F, C, P, Y)

    Boeing 737-800

    21

    2

    (C) 2-2 / (Y) 3-3

    Boeing 737 MAX 8

    15

    0

    (C) 2-2 / (Y) 3-3

    Airbus A330-300

    5

    0

    (C) 2-2-2 / (Y) 3-3-3

    *Updated April 2026

    (Configuration: C = Business Class, P = Premium Economy , Y = Economy)

Reviews and comments ⭐

What Stands Out 😀👍

Needs Improvement 🫤👎

Generous Legroom: Many passengers are pleasantly surprised by the seat pitch in Economy, often finding it more spacious than other regional low-cost and even some full-service carriers.

👎 Frequent Schedule Disruptions: A major recurring complaint involves "Operational Requirements" leading to last-minute flight retiming, cancellations, or the consolidation of multiple flights into one.

Free Checked Baggage: Unlike most budget-tier competitors, many Batik Air fares still include a 20kg checked baggage allowance, which travellers value as a significant cost saving.

👎 Unresponsive Customer Support: The airline's digital infrastructure is frequently criticized; passengers report a "useless" website, non-functional chatbots, and extreme difficulty reaching human staff for refunds.

Newer Aircraft Fleet: Travelers often comment on the cleanliness and modern feel of the newer Boeing 737 MAX 8 aircraft, which contribute to a more comfortable cabin environment.

👎 Hidden & High Airport Fees: Reviews warn of "astronomical" excess baggage fees at the airport (up to 45-50 MYR per kg) and strict weight enforcement for carry-on bags at the boarding gate.

Competitive Pricing: For travellers on a budget, the airline often provides the most affordable link between Southeast Asia, Australia, and South Asia without being a "bare-bones" carrier.

👎 Inconsistent "Full Service" Experience: While marketed as a hybrid or full-service carrier, passengers are often frustrated to find no complimentary water, food, or working In-Flight Entertainment (IFE) on long flights.

Efficient Ground Experience (KUL): When operations run smoothly, passengers note that the check-in and boarding processes at Kuala Lumpur International Airport (KLIA) are relatively quick and easy.

👎 Poor Communication During Delays: When flights are delayed, passengers frequently report a lack of updates from ground staff and a failure to provide basic amenities like water or meal vouchers.


*Reviews are collected from independent sites and compelled by the most representative reviews and comments. Planet Airlines Ltd remains impartial to any airlines.

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